💬 Project inquiries: linhdoan2266@gmail.com

Outsmarting Human Mind

A project at Havard University

Brand Strategy Consultant
📅 Date: January 2020 - April 2020
📚 Area: Psychology; Education; Media
🌎 Country: Boston, the U.S
🔑 Keyword: Branding, Website Development, Growth Hacking

Achievement

The new website has increased:
150%

The “Average Session Duration” (how long that an audience spends on the site) and “Pages/Session” (an average of the number of pages viewed during a visit)

124%

clarity of the organization (how well the audience understand the purpose of the site)

190%

the likelihood of subscription

About

Outsmarting Human Minds (OHM) is a media series that explores human biases and help people make a better decision using science.

Problem

Although OHM has excellent products such as high-quality videos and podcasts, its website does not target the right audience. The first-time visitors have trouble understanding the purpose of the organization and, therefore, do not have the motivation to stay on the site and engage with the content. Moreover, the organization does not have any long-term branding strategy, such as how to target audiences through social media. 

Therefore, as OHM’s branding strategy consultant, I help the organization redesign the current website to increase its visitors’ experience.

I. Website development

Iteration 1

For the first iteration of the design, I mainly focus on the homepage design. The objective is to increase the clarity or get new visitors to understand the purpose of the site immediately. 

After designing the website, I conduct a randomized experiment with a group of targeted users to evaluate the impact of the new design.

Report:
First design:

Iteration 2

In the second iteration of the design, I focus on improving: (1) the clarity, (2) average session duration (how to make the visitors stay longer on the website) and (3) the subscription likelihood (how to nudge the visitors to subscribe to a weekly newsletter from OHM). 

Like iteration 1, I also conduct a randomized experiment with a group of targeted users to evaluate the impact of the new design on three objectives.

Report:
Second design:

II. Brand evaluation report

For the first iteration of the design, I mainly focus on the homepage design. The objective is to increase the clarity or get new visitors to understand the purpose of the site immediately. 

After designing the website, I conduct a randomized experiment with a group of targeted users to evaluate the impact of the new design.